1. Introduction

This Privacy Policy describes how VELVORY CARTIFYO LLC (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely through third-party providers)

b. Automatically Collected Information

Our system may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies & tracking data

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To send order confirmations and updates

  • To improve website functionality and user experience

  • To detect and prevent fraud

  • To comply with legal obligations and payment provider requirements (including Klarna)

4. Data Security

We use industry-standard technical and organizational security measures to protect your data from unauthorized access, alteration, loss, or misuse.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve browsing experience

  • Analyze website performance

  • Support personalized features

  • Enable shopping cart and checkout functions

You may disable cookies through your browser settings, but doing so may affect certain website features.

6. Sharing of Information

We do not sell or rent your personal information.
We may share information only with trusted third-party service providers who assist in:

  • Payment processing (e.g., Klarna, PayPal, Stripe)

  • Order fulfillment & shipping carriers

  • Website hosting & analytics

  • Fraud prevention services

These partners are authorized to use your information solely to perform their services.

7. Klarna Payment Information (Required Disclosure)

If you choose Klarna as a payment method, Klarna may collect and process your personal data according to their own Privacy Policy.
Klarna acts as a separate data controller for any information required to provide their payment services.
You can review their full privacy terms directly on their website.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communication

  • Receive information about how your data is used

To exercise these rights, contact us using the information below.

9. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 13.
If we learn that a child under 13 has submitted data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with the revised effective date.

11. Contact Information

VELVORY CARTIFYO LLC
4206 Summit Plaza Dr
Louisville, KY 40241
United States

Phone: (606) 521-9547
Email: support@velvorycartifyo.store
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM